TekReach Solutions Privacy Policy

Last Updated: January 14, 2026

At TekReach Solutions, we are committed to protecting your privacy and being transparent about how we communicate with you. This policy explains what information we collect, how we use it, and the terms regarding our SMS communications.

1. What Personal Information is Collected

We collect information that you provide directly to us when you inquire about our services, sign up for an account, or communicate with us. This may include:

• Contact Information: Name, email address, mailing address, billing address, and phone number.

• Business Information: Business name, industry details, and technical infrastructure notes.
• Payment Information: Credit card details and billing history (processed via secure third-party gateways).
• Communication Data: Records of your interactions with our support and sales teams.

2. How Personal Information is Used

We use the information we collect for the following purposes:

• To provide, maintain, and improve our managed IT services.
• To process transactions and send related information, including confirmations and invoices.
• To respond to your comments, questions, and support requests.
• To send service-related communications (such as appointment reminders and account notifications).
• To monitor and analyze trends and usage in connection with our services.

3. Who Personal Information is Shared With

We do not sell, rent, or lease our customer lists to third parties. We may share information with:

• Service Providers: Third-party vendors who perform services on our behalf (such as payment processing). These providers are only permitted to use your information to provide these specific services to us.
• Legal Requirements: We may disclose information if required to do so by law or to comply with legal obligations.

4. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from TekReach Solutions.

• Types of Messages: You can expect to receive SMS messages regarding appointment reminders, account notifications, and general service communications, including conversations (external) and conversations (between employees).

• Frequency: Message frequency varies.
• Rates: Message and data rates may apply.
• Assistance: For assistance, text HELP or visit our website at https://tekreach.com.
• Opt-Out: To opt out at any time, text STOP to any message.
• Privacy & Terms: Visit https://tekreach.com/tekreach-solutions-privacy-policy for our privacy policy and [Your Terms URL] for our Terms of Service.

SMS Disclosure: SMS consent and phone numbers collected for the purpose of SMS are not shared with third parties or affiliates for marketing or promotional purposes.

5. Your Access to and Control Over Information

You may opt-out of any future communications from us at any time. By contacting us via the email address or phone number given on our website, you can:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

6. Updates to This Policy

This Privacy Policy may change from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

7. Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately. Phone: 888-890-1935 Website: https://tekreach.com

Next Step: Since carriers look for "prominent inclusion" on web forms, would you like me to write a short consent blurb for you to place right above the "Submit" button on your contact forms?

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